MDI Membrane Tech (Legal Entity: Ashawant Gupta) built the Rotary Ambala Hospital app as a Free app. This SERVICE is provided at no cost and is intended for use as is.
This page informs users regarding our policies on the collection, use, and disclosure of Personal Information. By using our Service, you agree to the collection and use of information in relation to this policy.
We require certain personally identifiable information to provide and improve our Service. This data will be retained and used as described in this privacy policy.
The app uses third-party services that may collect information used to identify you. Link to the privacy policy of third-party service providers used by the app:
In case of an error in the app, we collect Log Data (through third-party products) which may include your device's IP address, device name, OS version, app configuration, and usage statistics.
To provide essential healthcare features, the Rotary Ambala Hospital app may request access to the following device permissions. We only use these permissions for the stated purposes:
We retain your personal information only for as long as is necessary to provide our services and fulfill legal obligations.
Mandatory Medical Data Retention:
In compliance with applicable healthcare, data protection, and regulatory requirements under Indian law, we cannot delete your core medical records (e.g., prescriptions, diagnostic reports, electronic health records) upon request. We retain these medical files for the period required under applicable healthcare, legal, regulatory, and medico-legal requirements. Certain records may be retained for extended periods where required by law or legitimate healthcare purposes, even if you delete your app account.
You have the right to request the deletion of your personal app account data.
To request data deletion, please contact us at support@rotaryhospital.com with the subject line "Data Deletion Request". Please include your registered phone number and the specific Patient ID(s) associated with the account you wish to delete. We will process your request within 30 days and remove your app-specific non-medical data from our active databases.
Exceptions to Deletion:
As mentioned in our retention policy, we cannot delete your core medical files, as we are required by law to maintain them. Deletion requests only apply to your app-specific user account details.
We strive to use commercially acceptable means to protect your Personal Information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
We may update our Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page. This policy is effective as of August 23, 2026.
If you have any questions or suggestions, do not hesitate to contact us at support@rotaryhospital.com.